Shipping policy

Last updated: October 14, 2026

At Historical Costume Shop, we want every order to arrive ready for your next historical adventure. Because our collections feature products fulfilled through different suppliers and shipping partners, processing times, delivery estimates, and shipping methods may vary by item and destination.

Please review this policy before placing your order.

1. Order Processing

Orders are submitted for processing after checkout and payment confirmation.

Please allow 2–5 business days for order processing before shipment, unless a different timeframe is stated on the product page or communicated to you.

Processing time is separate from shipping time. Certain products may require additional preparation or handling, particularly during busy shopping periods.

Once an order has been placed, it cannot be canceled or modified except where required by applicable law. Please carefully review your items, sizes, shipping address, and contact information before completing checkout.

2. Shipping Destinations

Historical Costume Shop may ship to destinations within the United States and internationally, subject to product availability and the shipping options available for your location.

Available destinations and shipping methods may vary by product. If shipping is unavailable to your address, you will be notified during checkout or contacted if the issue is discovered after your order is placed.

3. Shipping Costs

Shipping charges, if applicable, are displayed at checkout before you complete your purchase.

If free shipping is advertised for your order or destination, the applicable terms will be displayed on our website or at checkout.

Orders containing multiple products may ship in separate packages because items can be fulfilled by different suppliers or shipped from different locations. You will not necessarily receive every item in a single delivery.

4. Estimated Delivery Times

Delivery times depend on the product, shipping origin, destination, carrier, customs processing, and other factors outside our direct control.

As a general planning guide, the following estimates may apply where supported by the shipping method selected:

• United States: approximately 7–20 business days after shipment.

• International destinations: approximately 10–30 business days after shipment.

These are estimates, not guaranteed delivery dates. Actual delivery times may be shorter or longer, and some destinations or products may have different timelines. Any product-specific or checkout shipping estimate should be reviewed before ordering.

Business days generally exclude weekends and public holidays. Customs clearance, severe weather, carrier disruptions, peak-season demand, and other unforeseen circumstances may cause delays.

If we learn that your order cannot be shipped within the promised timeframe, we will provide any notice and options required by applicable law, including cancellation and a refund when legally required.

5. Tracking Your Order

When tracking information is available, we will send a shipping confirmation to the email address provided at checkout.

Please allow time for the carrier to register the tracking number and update its tracking system. Tracking information may not show movement immediately after a shipping label is created.

If your order contains multiple packages, you may receive separate shipping confirmations and tracking numbers.

If tracking has not updated for an extended period or appears inconsistent with the expected delivery window, contact us at info@historicalcostumeshop.com with your order number.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout, including apartment or unit numbers, postal codes, and any other required delivery details.

Once an order has been placed, we cannot guarantee that an address change can be made. If you notice an error, contact us immediately. We will determine whether a correction is possible, but the order may already have entered processing or shipment.

We are not responsible for delivery problems caused by an incorrect or incomplete address supplied at checkout, subject to applicable law.

7. Customs Duties, Taxes, and Import Charges

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout or on the product page, these charges are not included in the product price or shipping charge. Customers are responsible for applicable import charges where permitted by law.

Customs authorities may inspect or hold packages, and clearance times vary by destination. We cannot guarantee how long customs processing will take.

8. Delayed, Lost, or Undelivered Packages

If your order has not arrived within the applicable estimated delivery window, please contact us at info@historicalcostumeshop.com with your order number and tracking information.

We will review the available shipping information and, where appropriate, work with the relevant shipping partner to investigate.

Tracking may occasionally be delayed or incomplete. A package marked as “in transit” or awaiting customs clearance is not necessarily lost.

If a package is confirmed lost, or delivery fails, we will work with you to determine the appropriate next steps in accordance with our shipping arrangements and applicable law. Nothing in this policy limits any remedy you are legally entitled to receive.

9. Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it, please check your mailbox, usual delivery location, building reception, household members, and any delivery notice left by the carrier.

You may also contact the carrier directly to request additional delivery details.

If you still cannot locate the package, contact us at info@historicalcostumeshop.com so we can review the available information. Each situation will be assessed individually, subject to applicable law and the carrier's investigation process.

10. Refused, Unclaimed, or Undeliverable Packages

Please ensure that someone can receive your package at the shipping address provided and that any required delivery arrangements are completed.

If a package is refused, remains unclaimed, or is returned because of an incorrect address or failed delivery attempt, additional shipping costs or other consequences may arise.

We will review the circumstances and contact you where appropriate. Any deductions, additional charges, or restrictions on refunds will apply only where permitted by applicable law. Statutory consumer rights remain unaffected.

11. Separate Shipments

To offer a broader range of historical clothing, costumes, and accessories, items may be fulfilled by different suppliers.

As a result:

• Items from one order may arrive on different dates.

• Packages may have different tracking numbers.

• Products may ship from different locations.

• Packaging and carrier services may vary between shipments.

Receiving one package does not necessarily mean that the rest of your order has been lost or forgotten. Please check your shipping confirmations for information about any remaining items.

12. Contact Us

If you have questions about shipping, tracking, or an undelivered order, please contact:

Historical Costume Shop
Email: info@historicalcostumeshop.com

Please include your order number in your message so we can assist you more efficiently.

Thank you for shopping with Historical Costume Shop. We appreciate the opportunity to help you discover clothing, costumes, and accessories inspired by history.